Cookies Policy | Golden Crown Casino

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and support certain features. Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with other information, such as account or usage information, where this is permitted and necessary.

Golden Crown Casino may use cookies, pixels, tags, software development kits and related technologies. In this policy, these technologies are collectively called cookies. Some cookies are placed by Golden Crown Casino, while others may be placed by carefully selected service providers that help operate, secure, analyse or improve the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings applied by the relevant service provider.

Cookies are used to support an online gambling website, but they do not change the outcome of a game or guarantee a particular result. They may help the website remember your preferences, keep areas of the website secure and provide a more consistent experience across visits.

How cookies may be used

The cookies used on the website may vary depending on the pages you visit, the features you use, your device and the choices you make. The main purposes for which cookies may be used include the following:

Essential operation: to allow core parts of the website to function, including navigation, account access, security controls and basic session management.
Account and service features: to remember information relevant to your visit, maintain a logged-in session where applicable and help provide requested services.
Security and fraud prevention: to identify unusual activity, protect accounts, support responsible access controls and help prevent misuse of the website.
Preferences: to remember choices such as language, region, display settings, consent preferences and other options that make the website easier to use.
Performance and analytics: to understand how visitors use the website, identify errors, monitor performance and improve the content, design and functionality.
Marketing and measurement: where permitted, to measure the effectiveness of communications or promotions, understand general audience interests and deliver more relevant advertising. Marketing cookies may not be used unless the relevant consent or other lawful basis is available.
Responsible gambling support: to help support features, information or access controls intended to promote safer gambling, where relevant to the website and applicable requirements.
Compliance and record keeping: to help maintain records of consent, security events and other actions where this is necessary for legal, regulatory or operational purposes.

Some cookies are necessary for the website to operate and cannot be switched off through the website’s preference tools. If you block these cookies, certain pages, account functions or security features may not work correctly. Non-essential cookies are generally used only where you have made an appropriate choice or where another lawful basis applies.

Cookies from other providers

Some functions may be supported by third-party providers. These providers may use their own cookies or similar technologies to provide services such as website security, technical hosting, payment support, analytics, customer assistance, advertising measurement or content delivery. The providers and technologies used may change as the website develops.

Third-party cookies are controlled by the relevant provider and may be subject to that provider’s privacy or cookies policy. Golden Crown Casino does not control every third-party technology or the way an external provider operates its service. We take reasonable steps to use service providers that are appropriate for the relevant function and to require suitable handling of information where applicable.

Third-party services may collect information about your device, browser, general location, website activity or interactions with online content. Depending on the service, this information may be combined with information collected elsewhere by the provider. You should review the relevant provider’s information to understand its practices and available controls.

We may also use aggregated or de-identified information produced through cookie technologies. This information may help us understand broad trends, such as which pages are visited most often or whether a website feature is working properly. It is not intended to identify individual visitors where it has been aggregated or de-identified.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept, refuse or manage non-essential cookies. Your choices may be saved so that the website can remember them. You can usually change your choices later by using the available cookie settings link or preference control.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Some devices provide similar controls through privacy or advertising settings. The steps differ between browsers and devices, so you may need to check the relevant help information.

Deleting cookies may remove saved preferences and sign you out of areas that require an active session.
Blocking all cookies may prevent account, security or other essential website functions from operating properly.
Browser controls may apply to all websites, rather than only to Golden Crown Casino.
Changing your browser settings does not necessarily delete information already collected by a third-party provider.
Opting out of advertising cookies may not stop all advertising; it may instead make advertising less tailored to your interests.
Your cookie preferences may need to be selected again if you use a different browser, device or cleared browsing data.

Some browsers offer a Do Not Track setting. Because there is no single industry approach to responding to this setting, the website may not respond to every browser signal in the same way. Cookie choices made through the website’s preference tool or your browser settings may provide more direct control.

If you use the website to access gambling services, disabling essential cookies may affect your ability to log in, maintain a secure session, use account tools or complete particular actions. You remain responsible for keeping your device, browser and account information secure.

Privacy, changes and further information

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains how personal information may be collected, used, stored, disclosed and protected, as well as the rights and choices that may be available to you under applicable Australian privacy requirements.

Cookies may collect information such as an internet protocol address, browser type, device details, operating system, pages viewed, links followed, approximate location, time and date of access, referring website and interactions with website features. The information collected will depend on the cookies enabled and the way you use the website. We do not intend for cookie information to replace identity verification or account security processes.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, service providers, legal requirements or our operating practices. An updated version will be made available on the website, with the revised date shown where appropriate. If a change materially affects your choices, we may provide additional notice or ask you to review your preferences.

This policy does not limit any rights or protections that apply to you under Australian law. If you have questions about cookies, privacy or the way information is handled, please use the official contact or support channel made available on the Golden Crown Casino website. Do not include sensitive account, payment or identity information unless it is requested through a secure channel.

By continuing to use the website after reviewing a cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, it may be withdrawn or changed using the available controls. Withdrawal does not affect processing that took place before your choice was changed.